Support

LFSBL Provides 24/7 support to the connected SWIFT customers in all aspects on Business Continuity and respond professionally on an Incident/Case Reporting protocol which is approved by SWIFT.

The Incident/Case Reporting Protocol has been tested/enhanced with value additions identified in SWIFT operations during last 14+ years.

Protocol Incident/Case reporting by all connected SWIFT users

• Legend:

• MSP - Managed Service Provider (DBN)

• MSS - Managed Service Specialist

• CSP 1 - DBN

• CSP 2 - SLT