Support

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LFSBL Provides 24/7 support to the connected SWIFT customers in all aspects on Business Continuity and respond professionally on an Incident/Case Reporting protocol which is approved by SWIFT.

The Incident/Case Reporting Protocol has been tested/enhanced with value additions identified in SWIFT operations during last 14+ years.

Protocol Incident/Case reporting by all connected SWIFT users

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  • Legend:

  • MSP - Managed Service Provider (DBN)

  • MSS - Managed Service Specialist

  • CSP 1 - DBN

  • CSP 2 - SLT